Privacy policy

Last updated: July 28, 2026

Anime Fan Club × High On Life operates this store and website, including all related content, features, tools, products, and services (the "Services"), to give you a curated shopping experience. We use Shopify to power the Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit or use the Services, make a purchase, or otherwise communicate with us.

If this Privacy Policy ever conflicts with our Terms of Service, this Privacy Policy governs how we handle your personal information.

Personal Information We Collect or Process

"Personal information" means information that identifies you or could reasonably be linked to you. It does not include information that's been anonymized or de-identified so it can no longer be linked back to you.

Depending on how you interact with the Services and where you live, we may collect:

• Contact details — name, address, billing/shipping address, phone number, email
• Financial information — card numbers, payment details, transaction details, payment confirmations
• Account information — username, password, security questions, preferences, settings
• Transaction information — items you view, cart, wish list, purchases, returns, exchanges, cancellations, and past order history
• Communications — anything you tell us directly, like customer support messages
• Device information — device, browser, network connection, IP address, and other identifiers
• Usage information — how and when you interact with or navigate the Services

Where We Get This Information

• Directly from you — when you create an account, use the Services, or contact us
• Automatically — through your device, and through cookies and similar technology
• From our service providers — when they collect or process information on our behalf
• From partners or other third parties

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

To provide and improve the Services. This includes fulfilling your contract with us — processing payments, fulfilling orders, remembering your preferences, sending account-related notifications, handling returns and exchanges, letting you post reviews, and recommending products based on your activity. We also use this information to improve the Services generally.

For marketing and advertising. This includes sending promotional emails, texts, or mail, and showing you ads — on our Services or elsewhere — based on your past purchases, cart activity, or other behavior.

For security and fraud prevention. This includes verifying your identity, keeping payments and shopping secure, and detecting or investigating fraudulent, illegal, unsafe, or malicious activity. If you have an account, you're responsible for keeping your login details private — we recommend never sharing your username or password.

To communicate with you. This includes customer support and general responsiveness to maintain our relationship with you.

For legal reasons. This includes complying with the law, responding to valid legal requests (including from law enforcement), participating in legal proceedings, and enforcing our policies.

How We Disclose Personal Information

We may share personal information in these situations:

• With Shopify and other vendors who perform services for us — IT, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping
• With marketing and business partners, to advertise to you. We use Shopify's tools to support personalized advertising based on your activity across different merchants. These partners handle your data under their own privacy policies. Depending on where you live, you may have the right to opt out of this kind of targeted advertising — you can do so [here].
• When you ask us to, or consent to it — for example, to ship your order, or through social media logins/widgets
• With our affiliates, or elsewhere within our corporate group
• In business transactions like a merger or bankruptcy, to meet legal obligations (subpoenas, search warrants, etc.), to enforce our terms, or to protect the Services and our users' rights

Relationship with Shopify

Shopify hosts the Services and processes personal information to help provide and improve them for you. Information you give us is shared with Shopify, and potentially with third parties, which may be located in other countries.

We also use certain Shopify features that draw on data from your activity with our store, other merchants, and Shopify itself. For these specific features, Shopify — not us — is responsible for handling your personal information, including responding to your requests about it.

To learn more or exercise your rights with Shopify directly, visit the [Shopify Consumer Privacy Policy] or the [Shopify Privacy Portal].

Third Party Websites and Links

The Services may link to other websites we don't control. If you follow one of these links, review that site's own privacy policy — we're not responsible for their privacy or security practices, or the accuracy of their content. Anything you post on public or semi-public platforms (including social media) may be visible to others, and we don't control how it's used there. Linking to a site doesn't mean we endorse it, unless we say so directly.

Children's Data

The Services aren't intended for use by children, and we don't knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you're a parent or guardian and believe your child has given us their information, contact us using the details below to request deletion.

As of this policy's effective date, we have no actual knowledge that we "sell" or "share" (as those terms are legally defined) personal information belonging to anyone under 16.

Security and Retention of Your Information

No security system is perfect, and we can't guarantee complete security — especially for information in transit. Avoid sending sensitive or confidential information through unsecured channels.

How long we keep your information depends on factors like: whether we still need it to maintain your account or provide the Services, legal requirements, and resolving disputes or enforcing our policies.

Your Rights and Choices

Depending on where you live, you may have some or all of these rights. They're not absolute — in some cases we may decline a request as permitted by law.

• Access / Know — request the personal information we hold about you
• Delete — request that we delete it
• Correct — request that we fix inaccurate information
• Portability — request a copy of your data, or that we transfer it to a third party (with some exceptions)
• Opt out of sale/sharing for targeted advertising — you can exercise this [here]. If you browse with a Global Privacy Control signal enabled, we'll treat that as an opt-out request for that device/browser automatically, and apply it to your account too if we're able to match it. We don't currently honor other "Do Not Track" signals.
• Manage communication preferences — unsubscribe from promotional emails anytime via the link in those emails. You may still receive non-promotional emails about your account or orders.

If you're in the UK or EEA, you also have:

• Right to object or restrict processing — ask us to stop or limit how we use your information for certain purposes
• Right to withdraw consent — where we rely on your consent, you can withdraw it anytime (this doesn't undo processing that already happened under that consent)

To exercise any of these rights, use the relevant link on the Services or contact us below. For rights related to data Shopify processes directly, visit [Shopify's privacy page].

We won't discriminate against you for exercising these rights. We may need to verify your identity first, as the law allows. You can also designate an authorized agent to submit requests on your behalf — we'll require proof of that authorization, and may still need to verify your identity directly.

Complaints

If you have concerns about how we handle your personal information, contact us using the details below. Depending on where you live, you may also be able to appeal our decision, or file a complaint with your local data protection authority. EEA residents can find their relevant authority here.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer data out of the EEA or UK, we rely on approved transfer mechanisms — such as the European Commission's Standard Contractual Clauses or UK equivalents — unless the destination country is already recognized as providing adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal/operational reasons. Updates will be posted here with a revised "Last updated" date, and we'll provide notice where required by law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@animefanclubstore.com or contact us atJl. Raya Padonan Gg. No.24, Tibubeneng, Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Indonesia. For the purpose of applicable data protection laws, we are the data controller of your personal information.